Shipping Policy
Shipping Policy
Last Updated: October 5, 2026
Thank you for shopping with Needohne Toys.
This Shipping Policy explains our delivery destinations, estimated delivery times, shipping costs, tracking, and other important shipping information.
SHIPPING DESTINATIONS
We currently provide shipping to the following primary destinations:
United States
Australia
United Kingdom
Canada
New Zealand
Additional destinations may be available if they can be selected during checkout.
ESTIMATED DELIVERY TIMES
For our primary shipping destinations, the estimated total delivery time is:
United States: 2–4 business days
Australia: 2–4 business days
United Kingdom: 2–4 business days
Canada: 2–4 business days
New Zealand: 2–4 business days
Business days are Monday through Friday, excluding public holidays.
The delivery estimate begins when the order is successfully placed and includes our normal order processing time.
Delivery estimates are not guaranteed and may occasionally be affected by:
• Carrier delays
• Customs inspections
• Severe weather
• Public holidays
• Incorrect or incomplete delivery information
• Unusually high order volumes
• Circumstances outside our reasonable control
SHIPPING COSTS
Applicable shipping charges are displayed during checkout before payment is completed.
Customers can review the full shipping cost before placing an order.
If an order qualifies for free shipping, this will be clearly displayed during checkout.
We do not charge undisclosed shipping fees after an order has been placed.
ORDER TRACKING
When tracking information becomes available, customers will receive a shipping confirmation email containing a tracking number or tracking link.
Please allow approximately 24–72 hours after shipment for tracking information to update in the carrier's system.
SEPARATE SHIPMENTS
If an order contains multiple products, the products may occasionally be shipped separately depending on inventory availability and fulfillment location.
If this occurs, you may receive more than one tracking number.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error in your shipping information, please contact:
support@needohnetoys.store
as soon as possible.
We cannot guarantee that an address can be changed once the order has entered fulfillment or has been shipped.
FAILED DELIVERY
If a package is returned because of:
• An incorrect or incomplete address
• Refusal of delivery
• Failure to collect the package
please contact our customer service team.
Additional shipping charges may apply if the customer requests that the order be shipped again.
LOST PACKAGES
If your tracking information indicates that a package may have been lost in transit, please contact us at:
support@needohnetoys.store
We will review the situation and work with the shipping provider to determine an appropriate resolution.
DAMAGED PACKAGES
If an order arrives damaged, please contact us and provide:
• Your order number
• A description of the issue
• Clear photos of the product
• Photos of the packaging where applicable
CUSTOMS, DUTIES AND TAXES
International orders may be subject to customs duties, import taxes, or other government charges depending on the destination country.
Unless otherwise stated during checkout, customers are responsible for any customs duties or import taxes imposed by local authorities.
CONTACT INFORMATION
Needohne Toys
2380 Burke Street
Boston, Massachusetts 02199
United States
Email: support@needohnetoys.store
Phone: 13512312200
Website: needohnetoys.store